get last execution timestamp and set new last execution timestamp and list zendesk
Configured with Cron, Function Item, HTTP Request, Pipedrive, and additional nodes. Review the connections and setup before adapting this template.
Node categories in this workflow
- Code
- Integration
- Transform
- Trigger
- Web / API
- Routing
Icons describe general node roles, inferred from node types. Inspect the parameters for the configured action.
Drag to pan; use + and − to zoom. Reconstructed from the exported node positions; nothing runs here. Dashed lines represent non-main connections. Full node names and notes appear below.
How it works
The exported workflow contains the following configured nodes. Their connections are shown above; inspect the JSON for the complete logic, expressions, and external actions.
| Node | Category | Type | Operation |
|---|---|---|---|
| Get last execution timestamp | Code | Function Item | See node parameters |
| Set new last execution timestamp | Code | Function Item | See node parameters |
| Get tickets created after last execution | Integration | Zendesk | getAll |
| Get requester information | Integration | Zendesk | user / get |
| Keep only needed requester information | Transform | Edit Fields | See node parameters |
| Keep only requester owner email | Transform | Edit Fields | See node parameters |
| Every 5 minutes | Trigger | Cron | See node parameters |
| Add requester information to ticket data | Transform | Merge | See node parameters |
| Search requester in pipedrive | Integration | Pipedrive | person / search |
| Get owner information of Pipedrive contact | Web / API | HTTP Request | See node parameters |
| Get agents and admins | Integration | Zendesk | user / getAll |
| Keep only email and Id | Transform | Edit Fields | See node parameters |
| Add Pipedrive agent data to pipedrive contact information | Transform | Merge | See node parameters |
| Add contact owner to ticket data | Transform | Merge | See node parameters |
| Contact exists in Pipedrive | Routing | If | See node parameters |
| Change assignee to Pipedrive contact owner | Integration | Zendesk | update |
| Add a note requester not found | Integration | Zendesk | update |
Setup
- Download the JSON and import it into an isolated n8n instance. Leave the workflow inactive.
- Connect your own credentials through n8n’s credential store. Replace
REPLACE_WITH_*values with your resource identifiers. - Inspect API destinations, Code nodes, database queries, file paths, and outbound actions.
- Run with synthetic data and harmless destinations. Enable triggers only after checking the actual outputs.
Requirements
An n8n instance with the listed node types and compatible versions. Service-connected workflows may require accounts, credentials, or paid APIs.
Credential types declared in the source
pipedriveApizendeskApi
Workflow notes
get last execution timestamp and set new last execution timestamp and list zendesk
get last execution timestamp and set new last execution timestamp and list zendesk
Purpose and structure
This folder contains the get last execution timestamp and set new last execution timestamp and list zendesk workflow. Its executable nodes use cron, functionItem, httpRequest, if, merge, pipedrive, set, zendesk. The table and connection map below are derived from the JSON, not an inferred guarantee of behavior.
Setup
Import inactive. Configure your own credentials and replace REPLACE_WITH_* values. Review external destinations and Code nodes before running.
Entry points
Every 5 minutes
Verification
Sanitized source candidate; not runtime-tested. This overview is generated from node metadata. Read the folder README for the connection map, credential types, and license.
Attribution
https://github.com/Zie619/n8n-workflows/blob/94007c1445d9258a7da116646b79473e7c7c3282/workflows/Functionitem/0266_Functionitem_Zendesk_Create_Webhook.json MIT; preserve source notices.