jira and update zendesk and get zendesk
Configured with Function, Jira, Webhook, Zendesk. Review the connections and setup before adapting this template.
Node categories in this workflow
- Routing
- Integration
- Code
- Trigger
Icons describe general node roles, inferred from node types. Inspect the parameters for the configured action.
Drag to pan; use + and − to zoom. Reconstructed from the exported node positions; nothing runs here. Dashed lines represent non-main connections. Full node names and notes appear below.
How it works
The exported workflow contains the following configured nodes. Their connections are shown above; inspect the JSON for the complete logic, expressions, and external actions.
| Node | Category | Type | Operation |
|---|---|---|---|
| IF | Routing | If | See node parameters |
| Create issue | Integration | Jira | See node parameters |
| Update ticket | Integration | Zendesk | update |
| Get ticket | Integration | Zendesk | get |
| Determine | Code | Function | See node parameters |
| Create comment to existing issue | Integration | Jira | issueComment |
| On new Zendesk ticket | Trigger | Webhook | See node parameters |
Setup
- Download the JSON and import it into an isolated n8n instance. Leave the workflow inactive.
- Connect your own credentials through n8n’s credential store. Replace
REPLACE_WITH_*values with your resource identifiers. - Inspect API destinations, Code nodes, database queries, file paths, and outbound actions.
- Run with synthetic data and harmless destinations. Enable triggers only after checking the actual outputs.
Requirements
An n8n instance with the listed node types and compatible versions. Service-connected workflows may require accounts, credentials, or paid APIs.
Credential types declared in the source
jiraSoftwareCloudApizendeskApi
Workflow notes
Update ticket
Update the Zendesk ticket by adding the Jira issue key to the "Jira Issue Key" field.
Determine
if issue was created already in Jira
jira and update zendesk and get zendesk
jira and update zendesk and get zendesk
Purpose and structure
This folder contains the jira and update zendesk and get zendesk workflow. Its executable nodes use function, if, jira, webhook, zendesk. The table and connection map below are derived from the JSON, not an inferred guarantee of behavior.
Setup
Import inactive. Configure your own credentials and replace REPLACE_WITH_* values. Review external destinations and Code nodes before running.
Entry points
On new Zendesk ticket
Verification
Sanitized source candidate; not runtime-tested. This overview is generated from node metadata. Read the folder README for the connection map, credential types, and license.
Attribution
https://github.com/Zie619/n8n-workflows/blob/94007c1445d9258a7da116646b79473e7c7c3282/workflows/Zendesk/0280_Zendesk_Jira_Create_Webhook.json MIT; preserve source notices.